How Clinvoyant Incorporated collects, uses, and protects personal information in connection with clinvoyant.com.
Protected health information (PHI) in our products. Clinvoyant’s products (including StatusIQ and OutpatientIQ) process patient information inside our customers’ electronic health record systems on behalf of those customers. We handle that information solely as a HIPAA Business Associate, and it is governed by HIPAA and the Business Associate Agreement between Clinvoyant and the covered-entity customer — not by this Policy. See our HIPAA Statement.
Product user accounts. Clinical users access our products through their organization’s identity provider (single sign-on). We do not collect or manage product-user credentials through the Site; those are provisioned and controlled by the customer.
Clinvoyant Incorporated (“Clinvoyant,” “we,” “us”) is a healthcare technology company headquartered in Lewisville, Texas, United States. This Privacy Policy explains how we collect, use, and protect personal information in connection with our public website at clinvoyant.com (the “Site”). It applies to visitors to the Site and to prospective customers who contact us through it.
If you submit our “Request a Demo” / contact form, we collect the information you choose to provide, which may include: your name, title or role, work email address, phone number, organization name, number of facilities, approximate bed count, EHR provider, area of interest, and any message you include.
When you visit the Site, our cloud hosting provider automatically records standard technical log data, such as your IP address, browser type, operating system, and pages requested, for security, diagnostics, and to operate the Site.
We do not use advertising or analytics cookies, and we do not use third-party tracking pixels. The Site stores a single first-party item in your browser to remember your light/dark display preference. The Site loads fonts from Google Fonts, which means your IP address is shared with Google to deliver those fonts when a page loads.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We share personal information only with service providers that help us operate, and only as needed for that purpose:
| Recipient | Purpose | Data involved |
|---|---|---|
| Web3Forms | Receives and relays contact / demo-request form submissions to us | The form fields you submit |
| Microsoft Azure | Website hosting and infrastructure | Technical log data |
| Google Fonts | Serves website fonts | IP address on page load |
We may also disclose information where required by law, to protect our rights or safety, or in connection with a corporate transaction such as a merger or acquisition.
We retain contact and demo-request information for as long as needed to respond to your inquiry and pursue a potential business relationship, and thereafter as needed for legitimate business or legal purposes. Technical logs are retained on a limited basis consistent with our security and operational needs.
We maintain administrative, technical, and physical safeguards designed to protect personal information, including transport encryption and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of the information we hold, subject to applicable law and exceptions. To make a request or ask a question, contact us at the email address below.
The Site is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children.
We may update this Policy from time to time. We review it at least annually and when our practices change materially. The current version and its last-reviewed date are posted on this page.
If you have questions or requests regarding this Policy or your personal information, contact us at:
Clinvoyant Incorporated
Email: compliance@clinvoyant.com